How to return
- Visit our Returns Portal.
- Enter your order number and zip/postcode or email address. Note: Your order number can be found in your Youswim order confirmation email and is two letters followed by four digits, e.g. GB12345.
- Select Return, select the item(s) you wish to return, and the appropriate reason.
- Select your return shipping label and purchase via credit card.
- Attach your label to your package and post your item (instructions included).
- We are unable to offer exchanges at this time.
- Returns must be sent to us in original condition, unworn other than to try on, with tags and hygiene sticker intact.
- Shipping labels must be purchased via our Returns Portal at the discounted express-tracked shipping rates we offer below.
|Country||Return shipping fee|
|EU countries||€15 EUR|
|New Zealand||$30 NZD|
|United States||$23 USD|